Terms Of Use

These terms and conditions (the “Terms”), together with the Website Terms of Use, the Privacy Policy, and any documents referred to in these Terms, will apply to all orders placed with Pift Ltd. (“We”, “Us”, “Our”) by any person or organisation (“You”, “Your”) for products (“Products”) on Our websites (currently at www.brandinghut.co.uk, www.schoolweardirect.co.uk and www.actigear.co.uk (together the “Websites”), over the telephone or by email. These policies and Terms will together form the “Contract” and will apply to the exclusion of all other terms (such as terms implied by trade or course of dealing). Please ensure that You have not relied on any statement, representation or comment made by Us in entering the Contract as these will not form part of the Contract.

Please read the Terms carefully before You place any orders with Us as they explain important information about the basis on which We sell Products to You. You should print and save a copy of the Terms for Your records. . These Terms of Sale, as well as any and all Contracts, are in the English language only. In some instances business customers and consumers have different rights in some areas. You are a consumer if You are an individual or You are buying products from us wholly or mainly for your personal use (not for use in connection with your trade, business, craft or profession).

By placing an order with Us, You agree to be bound by the Terms. If You do not accept the Terms, You should not order any Products from Us.

1. Definitions and interpretation

In these Terms of Sale, unless the context otherwise requires, the following expressions have the following meanings:

The ‘Company/We/Us/Our’ shall mean Pift Ltd, T/A Branding Hut.

The ‘Customer/You/Your’ shall mean the person, firm body corporate or incorporate or Company contracting with the Company whether as an agent or not, and if contracting as an agent, then the firms agent shall be deemed to include the principal of such agent.

‘Goods/Products’ shall mean any of the products that are sold be the Company

‘Order’ means Your order for Goods

‘Order Confirmation’ means Our acceptance and confirmation of Your Order;

‘Contact’ means a contract for the sale and purchase of Goods,

‘Writing’ means when We use the words “writing” or “written” in these terms, this includes emails

2. Information about Us

  1. 2.1 Branding Hut, Schoolwear Direct and Actigear are trading names of Pift Ltd, registered in England and Wales.
  2. 2.2 You may contact Us by telephone on 01837 500160 speaking with our customer service team, or by writing an email to sales@brandinghut.co.uk
  3. 2.3 Our registered address is: North Road Industrial Estate, Okehampton EX20 1BQ
  4. 2.4 If we have to contact You, We will do so by telephone, or by writing to You at the email address provided. Postal contact may also be used when required.

3. Ordering and contract information

  1. 3.1 These Terms of Sale govern the sale of Goods by Us and will form the basis of the Contract between Us and You. Before making your Order, please ensure that You have read these Terms of Sale carefully. If you are unsure about any part of these Terms of Sale, please ask Us for clarification
  2. 3.2 Our acceptance of your order will take place when we email you to accept it, at which point a contract will come into existence between You and Us.
  3. 3.3 If we are unable to accept your order, we will inform you of this in writing and will not charge you for the product. This might be because the product is out of stock, because of unexpected limits on our resources which we could not reasonably plan for, because we have identified an error in the price or description of the product or because we are unable to meet a delivery deadline you have specified. See clause 7.
  4. 3.4 We will assign an order number to Your order and tell You what it is when we accept Your order. It will be required for all correspondence whenever you contact us about Your order.
  5. 3.5 Where the Goods include bespoke elements for You such as logos, slogans, corporate images or names, We will provide You with artwork, and once you have approved the artwork, and notwithstanding clause 4.2, Your Order will be deemed confirmed, and a legally binding Contract between Us and You will have been formed.
  6. 3.6 We accept orders to destinations outside of the UK. All products are supplied on an Ex Works basis unless agreed otherwise in writing. It is your responsibility to ensure that You know about and pay any applicable taxes and customs if You are ordering products to a destination outside of the UK. We do not under any circumstances pay any duty, import or export charges. We are unable to help or provide estimates for and duty, import or export charges you will need to contact an agent or your government department.

4. Goods and Products

  1. 4.1 The images of the products on our website are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that a device’s display of the colours accurately reflects the colour of the products. Your product may vary slightly from those images.
  2. 4.2 The packaging of the product may vary from that shown in images on our website.
    1. 4.2.1 Unless You have requested specific packaging, all orders are supplied bulk packed.
  3. 4.3 Due to the nature of the Goods sold by Us, there may be minor variances in the size and dimensions between the actual Goods and their description.
  4. 4.4 Where We have provided You with samples of Goods prior to the placing by You of Your Order, and You have then placed such Order based on the samples, We will make all reasonable efforts to ensure that the actual Goods delivered correspond in all material respects with the samples, but You accept that there may be minor variances between the actual Goods and the samples. Any such variances will not change the main characteristics of the Goods and will not normally affect Your use of those Goods. Goods will not be considered as faulty or incorrect where the actual Goods delivered correspond in all material respects with the samples.
  5. 4.5 If we are making the product to measurements you have given us you are responsible for ensuring that these measurements are correct. You can find information and tips on how to measure on our website or by contacting us. Please note that all measurements are provided as a guide and products may vary slightly depending on the supplier used.
  6. 4.6 In the event that Goods are not available due to them being out of stock or other scenario, we will confirm this in Writing at the earliest opportunity, outlining Your options to the expected availability an alternative similar product.
  7. 4.7 When We supply bespoke Goods, i.e. Goods that are manufactured specifically for you specifications in style and colourways, these items do incur a slight sizing tolerance.

5. Artwork and Personalisation of Goods

  1. 5.1 You are responsible for ensuring that they have the rights to use any designs where copyright, trademark or any infringement of the designs are enforced. The company will not be held responsible for reproducing any designs for the customer where authority has not been approved. The Customer shall be responsible for and shall at their expense indemnify and defend the Company against all claims founded upon the legal effects and use of any words, designs or devices which the customer has ordered.
    1. 5.1.1 If You are a business customer, You shall fully indemnify Us on demand and hold Us harmless against any claim, costs, losses and expenses (including legal fees) that arise out of a claim that the Artwork infringes the rights of any third person.
  2. 5.2 We withhold the right to refuse orders, at our sole discretion, for (but not limited to):
    1. 5.2.1 Offensive words and slogans
    2. 5.2.2 Offensive graphics and icons
    3. 5.2.3 copyrighted material
    4. 5.2.4 copyrighted images or phrases
    5. 5.2.5 inaccurate, defamatory, obscene, offensive, indecent, pornographic, violent, abusive, blasphemous, hateful, threatening, inflammatory, in breach of privacy or which may cause annoyance, upset, anxiety, embarrassment or inconvenience to any other person
    6. 5.2.6 discriminates based on race, sex, religion, nationality, disability, sexual orientation or age
  3. 5.3 By uploading or submitting Artwork to Us by our websites or in Writing, You grant Us a licence, at no cost, to use, reproduce, adapt, and publicise that Artwork (and allow any third party who assists Us to do so too) for the purpose of performing Our obligations and exercising Our rights under the Contract and to enable us to advertise Our Products and services to the public. Please note that this includes the right to modify the Artwork in order to conform it to the requirements of the Product You have ordered.
  4. 5.4 We may use images of any work We create for You as part of our marketing projects. By us creating your Goods, you consent to Us using imagery of your goods for our marketing. If you do not wish Us to use the image, you can request this in Writing at any point.
    1. 5.4.1 If we are mid campaign using printed marketing materials, we will finish the campaign and remove your designs from future marketing.
    2. 5.4.2 You will not receive any remuneration for any marketing where we may use your designs.
  5. 5.5 It is your responsibility to approve the Artwork visuals within a reasonable timeframe before printing or embroidery begins, normally within 24 hours of Us sending these in Writing.
  6. 5.6 We will not be held responsible if you do not approve the Artwork and we are subsequently unable to meet your delivery deadline. In the case of our express service, Artwork must be approved by 11am the day after the Artwork visual is sent for approval.
  7. 5.7 Approvals are sent by Us via email will be sent to the email address you have provided during the order process. We shall have no liability for any losses arising from:
    1. 5.7.1 any errors in email addresses provided by you;
    2. 5.7.2 emails that are sent to you but appear in your junk folder rather than your inbox; and
    3. 5.7.3 delays arising as a result of the events in clauses 5.7.1 and 5.7.2.
  8. 5.8 You will have no rights in the digitalised Artwork files which we create when You upload or submit Artwork to Us by our websites or in Writing. These files are created purely to enable Us to apply the Artwork to Products (i.e. they contain print or embroidery patterns) and We will not use the Artwork files except to the extent required to comply with Our obligations to You under the Contract. We will own all rights in such Artwork files and You have no rights or interests in such files.
    1. 5.8.1 We may release some files if requested as Our discretion, subject to admin / release charges of a minimum of £50.
  9. 5.9 We will endeavour to reproduce the colours of the Artwork with the print colours / embroidery thread colours on the Products as closely as possible. We will choose the closest colour match possible but We are unable to guarantee that the colours will be an exact reproduction of the Artwork. All personalisation of Products (“Personalisations”) are completed by hand. As such,
  10. 5.10 We will endeavour to position the Artwork on the Product exactly as You have designed it or as the design visual provided, but We are unable to guarantee that the positioning will be an exact reproduction of Your Product design. You will not be able to reject or return Products on these grounds except to the extent that You feel that the Product no longer materially conforms to its Description in accordance with clause 5.13.
  11. 5.11 We may need to make amendments to the Artwork to make it suitable for embroidery or print onto garments. It is your responsibility to check the proof carefully to ensure that you are happy with any amendments.
  12. 5.12 Where You choose to personalise a Product with Artwork, the quality of the Personalisation will be dependent on the quality of the Artwork We receive. Images may be uploaded in jpeg, jpg, gif, bmp, ai, eps, ps, pdf, png, psd, svg, tiff and tif format. Any other format such as Word documents cannot be accepted. The maximum upload size is 50mb. We recommend that all Artwork is at least 300 DPI (Dots Per Inch) but We will endeavour to contact You if We feel that the Artwork quality would not give a good end result. If We do so, You will be given the opportunity to upload/submit a new version of the Artwork or to confirm that You are happy for Us to proceed with the original Artwork. If We cannot contact You, We may proceed with Your order, or wait until We receive a response from You (at Our discretion). We will not be responsible and/or liable where the Artwork is poor quality and therefore the end Product (so far as the reproduction of the Artwork is concerned) is not of a high standard, regardless of whether We have contacted You or not. You will not be able to reject or return Products on the basis of the quality of the Personalisation where the Artwork You uploaded or submitted to Us was not of satisfactory quality.
  13. 5.13 We use several print processes for Personalisation (e.g. DTG printing, DTF printing, vinyl printing and screen printing). We will decide the most appropriate print process for Your order based on Your Artwork, the quantity of Goods ordered, and the Product ordered (as the results produced by the different print processes vary depending on the material they are used on) and You will have no right to reject the Products on the basis of the print process used.
  14. 5.14 Any changes to an order which has already been placed may incur further costs.

6. Price and Payment

  1. 6.1 The price of the product will be the price indicated on the order pages when you placed your order. Pricing may be amended as in clause 6.3.
  2. 6.2 We make all reasonable efforts to ensure that Our published prices for the Goods are correct at the time of publication. We reserve the right to change prices and to add, alter, or remove special offers from time to time and as necessary.
  3. 6.3 In the event that We have published incorrect pricing information, We will contact You in writing to inform You of the mistake. If the correct price is lower than that published when You made Your Order, We will simply charge You the lower amount and continue processing Your Order. If the correct price is higher, We will give You the option to purchase the Goods at the correct price. We will not proceed with processing Your Order in this case until You respond. If We do not receive a response from You within 7 days, We will treat Your Order as cancelled and notify You of this in writing. In no event will We be required to supply the Goods to You at the incorrect price.
  4. 6.4 Our Website prices may vary from prices we provide if you try to place the order over the phone or any store or office you may visit.
  5. 6.5 Our prices are exclusive of VAT.
    1. 6.5.1 If the VAT rate changes between Your Order being placed and Us taking payment, the amount of VAT payable will be automatically adjusted when taking payment. If payment has been taken, we will not alter the VAT rate for the order
  6. 6.6 The following charges will also apply to Your order in addition to the price of the Products where You order personalised Products on Our website or in Writing or by phone (a written confirmation is required also):
    1. 6.6.1 a one-time setup charge for each new Artwork uploaded or submitted to Us for customising Products. The cost will be determined by the type of Artwork You wish to use (i.e. printed text, embroidered text, printed logo or embroidered logo);
      1. 6.6.1.1 If you use the same artwork for printing and embroidery, a separate setup charge will apply for each type of decoration.
    2. 6.6.2 a charge for the application of the Artwork onto each Product (i.e. the cost of Personalisation). The cost will depend on the total number of Artworks to be applied to Your order as a whole (i.e. the number of Artworks to be applied to each Product times by the number of Products purchased)
    3. 6.6.3 An express charge if you select the express option.
  7. 6.7 Delivery charges are not included in the published price of Goods. When You place an Order, delivery options will be offered, and the charges relating to the delivery option chosen by You will be added to the price for the Goods. See clause 7.
  8. 6.8 We accept payment by Visa, Visa Delta, Visa Electron, Mastercard, Maestro or by BACS. Please be aware that Our acceptance of Your order is conditional on receiving full payment for the Products and Service and therefore We will not process Your order until payment has been received. Where You pay by debit or credit card, full payment will be taken at the time of placing Your order.
    1. 6.8.1 Taking payment does not constitute acceptance of Your order and Your order will only be accepted in accordance with clause
  9. 6.9 This clause 6.9 is an exception to the payment requirements in clause 6.8 and will apply to business customers only. We may agree to provide You with Products on credit terms. The terms of any credit agreement must be agreed in writing between You and Us prior to Us sending an Acceptance Email in order for such credit terms to apply to the Contract. Payment shall be made to the bank account nominated in writing by Us. Time of payment is of the essence.
  10. 6.10 If “the Customer” shall commit any breach of the contract or become insolvent or unable to pay its debts or commit any act of bankruptcy or (being a Limited company) go into liquidation other than a voluntary liquidation for the purpose of amalgamation or reconstruction only or have a receiver appointed over its undertaking or assets or a substantial part thereof or have an execution levied upon its goods or assets “the Company” may, without prejudice to any other right or remedy which “the Company” may lawfully enforce or exercise, without notice, suspend or determine “the Contract” and stop any of the goods in transit and whereupon “the Customer” shall place “the goods” and new products at the disposal of “the Company” and permit “the Company” or its agents to enter upon any property for the purpose of removing such goods and new products such permission to include severance where necessary from reality.
  11. 6.11 Payment must be made in full for Your Order, without any set-off, counterclaim, deduction, or withholding (except where any deduction or withholding of tax is required by law).
    1. 6.11.1 If You fail to make any payment on the due date then, without prejudice to any other right or remedy available to Us, We shall be entitled to:
    2. 6.11.2 cancel the Order or suspend deliveries to You; and
    3. 6.11.3 withdraw all credit facilities extended and require immediate payment of all outstanding invoices issued whether or not they were due for payment; and
    4. 6.11.4 levy interest and other charges to which We are entitled on all unpaid amounts under the Late Payment of Commercial Debts (Interest) Act 1998.
  12. 6.12 If You do not make any payment to us by the due date We may charge interest to You on the overdue amount at the rate of 6% a year above the base lending rate of HSBC from time to time. This interest shall accrue on a daily basis from the due date until the date of actual payment of the overdue amount, whether before or after judgment. You must pay us interest together with any overdue amount.
  13. 6.13 If You think an invoice is wrong please contact Us promptly to let Us know. You will not have to pay any interest until the dispute is resolved. Once the dispute is resolved We will charge You interest on correctly invoiced sums from the original due date.
  14. 6.14 Any invoice disputed must be raised within 7 days of receipt, otherwise We will deem the invoice as accepted in full.

7. Delivery

  1. 7.1 The costs of delivery will be as displayed to you on our website and order confirmation.
    1. 7.1.1 The cost of delivery can change at any time.
    2. 7.1.2 International costs are only estimated and will be subject to confirmation when we have received your order.
  2. 7.2 Products delivered to some destinations inside or outside of the EU, may be subject to taxes, fees, levies or other charges, which are imposed by local legislation. The recipient of the products is responsible for all customs formalities for their export and import, and will be required to pay any additional charges, including import duty, formal customs entry, taxes, levies and other charges. The recipient of the goods, not the person who’s ordered them, will receive a separate request for payment of these charges.
  3. 7.3 We will deliver the Products to the address specified by You when placing Your order (the “Delivery Address”) so long as You provide a valid address for delivery. The delivery method We use may depend on the Delivery Address and the number of Products You order and delivery practices may vary from one carrier to another.
    1. 7.3.1 We are unable to delivery to some addresses, including PO Box addresses
  4. 7.4 We aim to deliver Products within the indicative timescales shown on the Website. However, time is not of the essence for delivery or performance and, except in respect of guaranteed express dispatch, all delivery dates specified on the Website and in any correspondence are estimates only. This means that We will not be responsible if Products are delivered outside of those times and We will not be liable for the consequences of any delay. If We are unable to deliver the Products within the indicated timescale, We will use reasonable efforts to let You know and give You an amended delivery estimate. Where You select express dispatch and We are unable to deliver Products in accordance with the times given, You can ask Us to refund the delivery charge. If You are a business customer, this will be Your only remedy. We strongly advise that You order Products well in advance of the date by which they are required.
  5. 7.5 If We are unable to deliver the Goods on the delivery date, the following will apply:
    1. 7.5.1 If no one is available at Your delivery address to receive the Goods and the Goods cannot be left in a safe place nominated by You, We will leave a delivery note explaining how to rearrange delivery or where to collect the Goods;
    2. 7.5.2 If You do not rearrange delivery or collect the Goods within 3 working days, We will retain the Goods and await Your further instructions as to delivery as in clause 7.6
  6. 7.6 If the carrier is unable to deliver the Products to You We reserve the right to charge You for the cost of redelivering the Products (at the same price as the original delivery method), as well as storage costs. If We do so, You will need to pay this redelivery cost and storage cost (if applicable) before We will deliver the Products.
  7. 7.7 Delivery shall be deemed complete once We have delivered the Goods to the address including, where relevant, any alternative address You have provided.
  8. 7.8 Responsibility for (the risk in) the Goods will pass to You when delivery is complete.
  9. 7.9 We may deliver the Goods in multiple instalments.
  10. 7.10 We generally use DPD as our courier option, who provide a 1 hour time slot for delivery which gets emailed to You and sent as a text to You if you have provided us with a mobile contact number.
    1. 7.10.1 Subject to additional charges, there are options of a times delivery if required or a pre 12pm and a pre 10.30am time slot.
      1. 7.10.1.1 Arranged time slots are not guaranteed, specifically during busy periods around holiday periods when these can be removed without notice for the courier.
      2. 7.10.1.2 Should a courier miss the time slot, then only a refund of the difference between the requested time slot and the actual time of delivery cost would be appliable. For example if You requested a pre 10.30am delivery , but the courier delivered at 11.30am, the maximum refund due would be the cost of the pre 10.30 subtract the cost of the pre 12pm price.
  11. 7.11 All shortages, damage, production errors, or non-delivery of goods must be notified to us by telephone within 48-hours and confirmed in writing within 3 working days of dispatch.
  12. 7.12 We hold no responsibility for items that may be damaged or lost when the customer has requested goods to be left in specific collection locations by DPD e.g. Behind bin.
  13. 7.13 Claims for shortages or non-delivery must be supported by the courier’s POD and a delivery note in which the goods have been signed as unchecked, short or damaged as appropriate.
  14. 7.14 By arrangement all deliveries should be carefully checked-in to ensure correct garments are delivered as no responsibility can be accepted thereafter for none or short deliveries.
  15. 7.15 Any damaged parcels should be checked in front of the courier’s delivery person and signed for accordingly.
  16. 7.16 If You are a business customer and We fail to deliver the Products, Our liability will be limited to a full refund of the price
  17. paid under the Contract for the Products (inclusive of all additional costs paid by You in accordance with clause 6) and the delivery costs.
  18. 7.16.1 If Clause 7.5 has been attempted, then clause 7.15 is not applicable.
  19. 7.17 We can deliver to most international countries. You would need to contact Us to confirm a delivery cost.

8. Discounts and offers

  1. 8.1 We may offer discounts from time to time at Our discretion. All discounts and offers are subject to the relevant Products being available to Us and in stock when We accept Your order.
  2. 8.2 We will always stipulate an expiry date for a discount or offer and to qualify Your order must have been accepted by the relevant expiry date to benefit from the discount or offer.
  3. 8.3 We reserve the right to amend or terminate the discount or offer where circumstances outside of Our control make this necessary

9. Faulty or Damaged Products

  1. 9.1 We warrant that the Products that We supply will materially comply with the main characteristics stated in their Product description on the Website (including the brand, colour, measurements, style and material of the Products) (the “Description”). Please note that Colours and appearances of Products and Artwork on computer, tablet or mobile device screens may vary slightly and may not accurately reflect the Products or the Artwork delivered. Any slight variations in the colour of the Products (including slight variations in the colour of Artworks) will not count as a material deviation from the Description. Please also make sure that You are happy with the measurements given on the Website for Products before You place Your order as sizes differ between brands and a problem with the size of Products will not count as a defect or fault unless the Products differ materially from the sizes given in the Description.
  2. 9.2 Any Goods You have purchased do not comply, subject to clause 8.3 and Your compliance with clauses 8.2.1 to 8.2.3, We shall, at Our option, repair the affected Goods, replace them, or issue You with a full refund for the price of the affected Goods.
  3. 9.3 If, on inspecting the Product, We find that there is no defect, fault or material deviation from the Description, Your right to receive a refund is limited to Your legal right to cancel as set out in clause 7.2 (if applicable). We will contact You to let You know if this is the case and You will be required to collect the Product or pay for Us to re-deliver the Product.
  4. 9.4 Any refund or replacement under this clause 9 will be issued as soon as possible and in any case within 30 (thirty) working days of You returning the Product to Us.
  5. 9.5 Whenever You return a Product to Us because You believe it is faulty, defective or does not comply materially with its Description We ask that You do so either by recorded delivery or courier so that You have proof of posting. We will not be responsible for any Product that is lost or damaged in the post.

10. Cancellation

  • 10.1 You do not have a legal right to cancel Your order where You have ordered personalised Products or where You order Products as a business customer. The Products on the Merchandise Stores Website are deemed to be personalised products as they are made on a bespoke basis and have been designed as personalised products by merchandisers.
  • 10.2 Consumers
    1. 10.2.1 If you are a consumer then for most products bought online you have a legal right to change your mind within 14 days of receiving the Goods and receive a refund. These rights, under the Consumer Contracts Regulations 2013, are explained in more detail in these terms.
    2. 10.2.1.1 our right as a consumer to change your mind does not apply in respect of:
    3. 10.2.1.2 goods that you have ordered which require an element of customisation, and goods where we have already commenced customisation
    4. 10.2.1.3 services, once these have been completed, even if the cancellation period is still running;
    5. 10.2.1.4 products sealed for health protection or hygiene purposes, once these have been unsealed after you receive them
    6. 10.2.1.5 any Goods that have had any personalisation or decoration on them.
  • 10.2.2 Any returns must be notified to us in writing within 14 days of receipt, You will then receive a returns authorisation form, and the Goods must be returned within 7 days of notifying us to us in their original condition and packaging.
  • 10.3 Businesses
    1. 10.3.1 Personalised Goods can not be returned.
    2. 10.3.2 Plain Goods may be returned if you contact us within 10 working days in writing of Goods receipt for a returns authorisation form.
    3. 10.3.3 Deductions may be made from your Order for restocking charges or carriage costs. Carriage charges will not be refunded.

    11. Our Liability

    1. 11.1 We will not be liable to You, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, loss of business, interruption to business, for any loss of business opportunity, or for any indirect or consequential loss arising out of or in connection with any contract between You and Us.
    2. 11.2 Our total liability to You for all other losses arising out of or in connection with any contract between You and Us, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall be the total amount paid by You for the Goods under the Contract in question.
    3. 11.3 Nothing in these Terms will limit or exclude Our liability for: death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; or breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession).
    4. 11.4 You shall fully indemnify Us on demand against any claim, costs, losses (including loss of profit), and expenses (including legal fees) whether arising in contract, tort (including negligence), breach of statutory duty, misrepresentation or otherwise that arise out of Your breach of any of Your obligations under the Contract.

    12. Events Outside of Our Control (Force Majeure)

    1. 12.1 We will not be liable to You for any delay or failure in the performance of Our obligations under the Contract to the extent that such delay or failure results from circumstances, acts or events beyond Our reasonable control, including without limitation, traffic, weather, war, terrorism, riots, civil unrest, fire, flood or other acts of God, industrial action, strikes or lock-outs, failure or delay of supplies of power, pandemics, fuel, transport, equipment or other goods or services for which a substitute is not available (an “Event Outside Of Our Control”).
    2. 12.2 If an Event Outside Of Our Control takes place that affects Our ability to perform Our obligations under the Contract, We will contact You as soon as reasonably practicable and Our obligations under the Contract will be suspended and the time for performance of Our obligations will be extended for the duration of the Event Outside Of Our Control.
    3. 12.3 You may cancel a Contract in respect of the Products delayed or not deliverable as a result of an Event Outside Of Our Control which has continued for more than 30 days. To cancel please contact Us

    13 Personal Information

    1. 13.1 We will only use your personal information as set out in our Privacy Policy

    14 Other Important Terms

    1. 14.1 We may transfer our rights and obligations under these terms to another organisation
    2. 14.2 You may only transfer your rights or your obligations under these terms to another person if we agree to this in writing.
    3. 14.3 This contract is between you and us. No other person shall have any rights to enforce any of its terms.
    4. 14.4 Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
    5. 14.5 If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date. For example, if you miss a payment and we do not chase you but we continue to provide the products, we can still require you to make the payment at a later date.
    6. 14.6 If any of the provisions of these Terms of Sale are found to be unlawful, invalid or otherwise unenforceable by any court or other authority, that / those provision(s) shall be deemed severed from the remainder of these Terms of Sale. The remainder of these Terms of Sale shall be valid and enforceable.
    7. 14.7 No failure or delay by Us in exercising any of Our rights under these Terms of Sale means that We have waived that right, and no waiver by Us of a breach of any provision of these Terms of Sale means that We will waive any subsequent breach of the same or any other provision.
    8. 14.8 We may revise these Terms of Sale from time to time in response to changes in relevant laws and other regulatory requirements. If We change these Terms of Sale as they relate to Your Order, We will give You reasonable advance notice of the changes and how they affect Your Order.
    9. 14.9 These terms are governed by English law and you can bring legal proceedings in respect of the products in the English courts. If you live in Scotland you can bring legal proceedings in respect of the products in either the Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in respect of the products in either the Northern Irish or the English courts.

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